Help Center

Missed flight. What are my options?

Most of the airlines will consider passengers that missed their flight a “no-show”, and won't allow any further changes or refunds on these tickets. If you’ve missed your flight, but still made it to the airport, please contacting one of the airline agents at their counter. 

If for some reasons you won't be able to make your flight, contact our Customer Relations team prior to departure to learn about your exchange, cancellation or refund options. 

Requests to change or cancel a reservation after departure are treated as a no-shows by the airlines.