Sometimes it takes a village....sometimes it takes incredible kindness & wonderful people...
Thank you Hop2 Travel: Buck, Colt, Leo, Harvey C, Lindsey & the Hop2 team who we know helped us behind the scenes.
Our family, got an amazing price for travel from LAX to Athens from Hop2. Then our plans changed... Our son is unwell and travel to Europe is for specialized medical treatment. Our initial plans were to tour the facility; and return at a later date. ...An opening for treatment came up.
We were trying to see if we could just buy a later return for 2 of us without breaking the bank. Or not use the return tickets and buy a one way back at the later date. Hop2 agents said, wait, let me see what we can do to help you.
Amazing customer service. They went above and beyond to not only ensure that we got no penalties, but that the layovers were short and at the end of this all, they somehow managed to get us an even better fare (even though it went into high travel season).
It says a lot about a company and the people in the company when they work so hard to help. They used their expertise and were incredibly kind in supporting us (our return date was in flux as the clinic reviewed our medical records).
I will always use Hop2 and I will always recommend Hop2. Our journey has been tough. But, we are hopeful and very thankful that Hop2 made the travel arrangement part go smoothly.
THANK YOU Hop2 Travel!!! ************************* plus stars!